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Contact us

Corrections, questions and partnership enquiries — we read everything.

Email us

The fastest way to reach us, for corrections, questions and partnerships.

[email protected]

Booking support

Changes, cancellations and refunds for tours are handled by GetYourGuide, not by us.

GetYourGuide help centre

Plan your trip

Start with the travel guide — it answers most of what people write in to ask.

Read the travel guide

Before you write

We are not a tourist office, an airline, a hotel or a tour operator. We cannot advise on visas, find lost property or change a booking. For a tour or hotel booked through our links, contact GetYourGuide or Booking.com directly — we have no access to your booking.

For most planning questions the answer is probably already here: the travel guide, getting here & around, the Sahara day-trips guide and the best time to visit page cover almost everything people ask us.

What we would love to hear about

  • Anything on this site that is out of date, wrong or unclear.
  • Changes on the island: opening hours, closures, new places.
  • A beach, restaurant or village we have missed.
  • Press, media and partnership enquiries.

We aim to reply within a few working days.

Plan your island days

Souks, sandbars and the Sahara — all from one island

A half-day loop of Houmt Souk, El Ghriba and Djerbahood, a pirate boat to Flamingo Island or a 4x4 to the dunes — compare tours with hotel pickup and book in a couple of taps.